AspireCare Case Creation Delay

Incident Report for Aspire

Resolved

At this time, the issue has been resolved by our provider and AspireCare access should now function as intended.
Posted Sep 16, 2026 - 09:55 EDT

Identified

The AspireCare ticketing system is currently experiencing performance degradation due to an issue with our provider. Power users may experience issues when attempting to navigate to the Help Hub or submitting support cases, and responses may be delayed on cases that are submitted. We anticipate this issue being resolved within the next hour. Thank you.
Posted Sep 16, 2026 - 08:37 EDT